New Braunfels Tenants

Thank you for choosing to rent a property through NB Leasing. We have been leasing homes in the New Braunfels, TX area for over 10 years and have served thousands of residents.

Our goal is to provide you with the highest quality of residential services. Please let us know when you have questions or need assistance with your home. Our property management team is available to assist you Monday through Friday 8:30 – 5:30. We are on call weekends and evenings for emergencies.
If you need to reach one of our office staff after hours or if you have any emergency, you will still need to call our office number 830-643-0656. We always have someone on call in case of an emergency.

Important Information

Calls During Office Hours

Our office opens at 8:30 am Monday through Friday and closes at 5:30 pm. A live person will always answer the phone, if you call and someone does not answer, your call will be picked up by our answering service that relays the phone message to us within ten minutes and someone from our office will call you back as soon as we are available.

Emergency or After Hours

If you need to reach one of our office staff after hours or if you have any emergency, you will still need to call our office number 830-643-0656. We always have someone on call in case of an emergency.

We consider an emergency: Fire, flood, sewer back up, A/C or heating during extreme temperatures.

Maintenance Requests

All non-emergency repair requests will need to be in writing. You can make this request written and drop it off at our office, email us at info@nbleasing.com or submit it on the online portal.

Change of Information

You will need to notify our office if you have any change in information. (i.e. phone numbers, email addresses or emergency contact).

Rent and/or other payments

Payments can be accepted by mail, dropping off at our office or drop box or made online through your online portal tenant portal.

Property Walk Through

A property walk through will be scheduled at your house every six months. We will have a representative walk through the house and do a written report and take pictures throughout the house. They are not taking pictures of how you live or of your personal belongings but mostly of any areas that are damaged or items that need to be repaired or replaced. This is to ensure the owner that their home is being taken care of.

Give Us A Call

Office: (830) 643-0656
Fax: (830) 643-0658

Office Hours

Monday – Friday
8:30am – 5:30 pm

Our Address

Mailing Address

P.O. Box 310341
New Braunfels, TX 78131

Physical Address

471 Main Plaza, Suite B
New Braunfels, TX 78130

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